Frequently Asked Questions
Everything you need to know about your sustainable footwear journey.
What makes Neemans shoes different from traditional footwear?
Neemans shoes are crafted using sustainable materials like Australian Merino Wool, recycled PET bottles, and natural rubber. Our focus is on providing extreme comfort and breathability without compromising the planet.
How do I find my perfect fit?
We recommend checking our detailed Size Guide available on each product page. If you are between sizes, we generally suggest opting for the larger size for the most comfortable experience.
Are Neemans shoes machine washable?
Yes, most of our styles, including the Wool Joggers and Tree Sneakers, are machine washable. Simply remove the insoles and laces, place the shoes in a wash bag, and use a cold, gentle cycle with mild detergent.
What is your return and exchange policy?
We offer a hassle-free 7-day return and exchange policy. Items must be in their original, unworn condition with all packaging intact to qualify for a full refund or swap.
How long does shipping usually take?
Standard shipping typically takes 3 to 5 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email and SMS.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across the country.